Returns

Jewellery - You can return your purchase within 7 days of receipt in the original packaging, undamaged and you will get a full refund for the item, not for the postage.
We cannot refund handmade to order items (always doublecheck on the details if the item is handmade to order ), or items that have been ordered in a different format from the standard colour or length on the item as seen on the picture, as they have been specifically made for you when we received your order and are considered special orders.

Stationery Handmade - Once an order has been placed and (non refundable) deposit received, Wedding and Baby reserve the right to charge additional costs to cover any supplies purchased to complete your order and for any completed work on personalized items i.e. stationery, favours with name tags etc. Please note that personalized items may not be returned unless faulty. Refunds and exchanges are only available on faulty items, which you must inform us of in writing within 5 days of receiving your order. You must return goods back to us in original packaging, we will then send you a replacement. When returning items please re-package them securely and return them to us within 7 days of receipt. For your protection we advise you use a recorded delivery service, as we cannot be held responsible for items lost in the post. Your statutory rights are not affected.

Proof-reading is the responsibility of you, the client. Wedding and Baby cannot be held responsible for any errors that go unnoticed after the proofs have been approved. Check all details of the proof carefully, advise of any amendments and confirm acceptance.

Stationery Printed -